Booking an online appointment is as simple as visiting our booking page HERE

Our booking process is simple and straightforward. Choose the type of consultation and fee that suits your needs, select a suitable date and time from our interactive calendar, and submit your details. An email confirmation with all appointment details will be sent to you.

We're passionate about making expert nutrition advice accessible. The fee for online appointments varies, depending on the type of appointment and its duration. To check our fees, please visit our booking calendar HERE

Medicare rebates are available with an eligible referral from your GP. If you're not sure about your eligibility, don't hesitate to email us at contact@flexandfeed.com.au - we're here to help.

If your private health insurance 'Extras Cover' includes online dietitian consultations, you could be eligible for a rebate. Please check with your insurance provider for specifics. If necessary, we can include a Dietitian's Medicare Provider Number on your invoice.

For your first appointment, you'll fill out a pre-consultation form and provide your card payment details. At the time of your appointment, we'll process the payment using Halaxy, a widely-used and secure practice management software. Learn more about it HERE

We use Halaxy Telehealth for all online appointments. No downloads needed! We'll send you a link to your appointment, and you just need to click it at the time of your consultation. It will open in your internet browser.

A smooth consultation requires good internet speed. To test your internet speed, click HERE

Life can be unpredictable, we completely understand! However, please keep in mind our cancellation policy to maintain fairness and efficiency:

• If you need to reschedule or cancel with 48 to 24 hours' notice, there will be a fee of 50% of the appointment price. This compensates for the time we set aside specifically for you.

• If changes crop up with less than 24 hours' notice, we'll unfortunately have to charge the full 100% of the appointment price. This is due to the difficulty of filling that slot with such short notice.

• For EPC/CDM appointments only: there's a $30 fee if you need to reschedule or cancel with less than 48 hours' notice.

Remember, Flex and Feed is a dynamic duo offering premium, personalized advice to our fantastic community. These policies ensure we can continue to deliver our top-notch services. We appreciate your understanding and support of our small business!

Awesome! You can email it to us at contact@flexandfeed.com.au. Just a heads up, all our appointments do come with a gap fee.

Don't sweat it - we're here to help. Drop us an email at contact@flexandfeed.com.au or give us a ring at 0412785828.

Don't see exactly what you need? We're all ears. Contact us at contact@flexandfeed.com.au and let's chat about how we can tailor our services to your specific needs.